Privacy Policy

 

Privacy Policy

At Nova Facilities Management Limited (“Company”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website).

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, you should not use our Site.

1. Information We Collect

We may collect personal and non-personal information from you when you use our Site. This includes:

Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and any other information you provide when you contact us or sign up for services.
Non-Personal Information: Information that cannot be used to identify you, such as browser type, IP address, device type, and browsing behavior on our Site (e.g., pages visited, time spent on the Site).

2. How We Collect Information

We collect information from you in the following ways:Directly: When you voluntarily provide information to us, such as when you fill out a contact form, request a quote, or subscribe to our newsletter.
Automatically: When you interact with our Site, we may automatically collect non-personal information through cookies, web beacons, or similar tracking technologies.

3. Use of Information

We may use the information we collect for the following purposes:

To Provide Services: To respond to your inquiries, process requests, and provide services related to property management, refurbishment, and construction.
Improve Our Site: To analyze how users interact with our Site, allowing us to improve functionality, user experience, and overall performance.
Marketing and Communication: To send you promotional materials, newsletters, and other updates related to our services, provided you have given consent.
Compliance with Legal Obligations: To comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us analyze site traffic, understand user preferences, and improve site performance.

You can choose to disable cookies through your browser settings; however, this may limit your ability to use certain features of the Site.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

 

Service Providers: We may share information with third-party service providers who help us operate our Site and deliver services (e.g., IT support, marketing, data analysis).
Legal Compliance: We may disclose information when required by law or in response to legal processes (e.g., court orders or subpoenas).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security. We encourage you to take precautions when sharing information online.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request deletion of your personal data, subject to certain legal or contractual obligations.
Objection or Restriction: You may object to or request restriction of certain processing activities, such as receiving marketing communications.
To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on this page, and your continued use of the Site will constitute acceptance of the revised policy. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please